Max on 30 Apr, 2015 08:24 PM
Hello Rashna, Katherine, Dennis,
On Tuesday we released a version that contained a glitch
affecting iOS7 users. Shortly after discovering this, we published
version 2.2.7 which has been very thoroughly tested, and should be
available in the app store now. Sorry for the inconvenience. We've
added the cause of this glitch to our testing procedure to prevent
this from happening in the future.
Went home last night and all is working as it should. Thank you for your prompt attention
From: Max <[email blocked]>
To: [email blocked] Sent: Thursday, April 30, 2015 4:24 PM
Subject: Re: Crashing [Questions #1728]
Max on 06 Feb, 2017 04:09 AM
We need to issue some fixed for iOS 7. We try to support the latest version of iOS plus two versions back. But we see that there are large numbers of users on iOS7, we we will try to fix the problem in the next update. Sorry for the inconvenience.
I'm trying to use the app having not used it for a month or so. I repeatedly get an Error message saying document could not be autosaved. Please close the doc & revert to an earlier version. When I close it I get another Error saying Doc could not be saved. I'm on IOS 9.3.5