iOS Update and Issues Opening Files from Emails

Greg's Avatar


28 Oct, 2019 01:27 PM

Since the iOS update, Floorplan files cannot be opened when received via emails. Those on my team who did not update to the latest iPad iOS are still able to open the files with no issues. When might we expect a fix for this? Thank you.

  1. 1 Posted by Jim Suttie on 19 Nov, 2019 09:58 AM

    Jim Suttie's Avatar

    I have the same issue.

    I don’t use the app very often, the app did an auto update sometime recently now when I open the app all my plans show blank.

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