App not syncing from my phone to my iPad

Greg's Avatar

Greg

05 Apr, 2020 07:58 AM

Please can someone help. Have spent years on this app and value what I’ve created. Sadly now I can’t access the files on my iPad and in trying to get them across from my phone I lost the new ones I’d made on the iPad - and still don’t have my old files - it’s like the app doesn’t recognise that I’m the same user

  1. 1 Posted by Vanessa on 31 Jul, 2020 01:24 PM

    Vanessa's Avatar

    I have the same problem.
    Also in the ipad is telling me to save the file and go back to an earlier version.

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