Norman's Avatar


06 May, 2019 11:37 AM

Been working on three images of the same plan for four days. This morning the app just crashes when I try to bring the first floor up. Help?

  1. 1 Posted by RJ McCoy on 26 Jul, 2019 05:58 PM

    RJ McCoy's Avatar

    Same problem here. The app worked great at first but constantly crashing over the past week or so. I even lost a whole house plan that I spent days working on.

  2. 2 Posted by Trent on 25 Sep, 2019 03:09 PM

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    Ever since the iOS 13 update it’s been crashing often. Maybe I’ll get a few minutes or just a few seconds. Also if I’m using a template, the template goes blank and I have to wait for the picture to reload itself but if I zoom in or out it goes away again.

  3. 3 Posted by Austin on 29 Sep, 2019 01:59 AM

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    I cant even get on long enough before it crashes every time. Ive reinstalled app and everything else i could think of. Please fix soon

  4. 4 Posted by John Paciulli on 16 Oct, 2019 11:23 AM

    John Paciulli's Avatar

    App crashing every few minutes since ios13 update. Please fix this, I use this program every day for work

  5. 5 Posted by Marek on 28 Oct, 2019 03:42 PM

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    I will have to switch to another program if this is not fixed quickly. Is there a plan to fix it or a timeline?

  6. 6 Posted by Kent Grahn on 17 Nov, 2019 12:33 PM

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    App crashing every few minutes!??

  7. 7 Posted by Kent Grahn on 17 Nov, 2019 12:34 PM

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    App crashing every few minutes!

  8. 8 Posted by Jacinta on 10 Jun, 2020 02:46 AM

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    I am experiencing a similar issue. The app keeps on crashing the more I add detail to my plan. Its a 2-floor plan with a side cottage. The main house has four bedrooms, 4 upstairs and 1 down stairs

  9. 9 Posted by steve on 10 Jun, 2020 02:50 AM

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    I suggest that you try smartdraw and leave the childish games behind. It is an online platform that is maintained regularly.

    Steve Morgan, Morgan Electric

    On Jun 9, 2020, at 9:46 PM, Jacinta <[email blocked]> wrote:


  10. 10 Posted by Marek Ahlsten on 10 Jun, 2020 03:28 AM

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    We actually started a whole new system. It’s called DocuSketch. It uses a 3-D camera and produces the sketch and a virtual tour. The floorplan is accurate within at least 1 inch. Close enough for my needs. But I appreciate the suggestion.


    Marek Ahlsten

    President First Response DKI

    A: 969 Keith Rd, Gibsons, BC V0N 1V7

    P: 604-886-5949<tel:604-886-5949>

    E: [email blocked]<mailto:[email blocked]> W:<>



    On Jun 9, 2020, at 8:20 PM, steve <[email blocked]> wrote:


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