Plan won’t open

Tammy's Avatar

Tammy

18 Feb, 2020 07:32 AM

This week was the first time I have used the app since the latest update. I was having problems from the start with a new floor plan I am working on. The app was shutting down every couple minutes. The last time it shut down, I could reopen the app but every time I try to open the plan I was working on, the app closes. Hours of work that I cannot even look at now. Is there any fix for this?

  1. 1 Posted by Karen on 22 Apr, 2020 06:41 AM

    Karen's Avatar

    I’m having the same problem now with just one of my plans. Others will open & I can work on them. My latest plan shuts the app when I try to open it. Very frustrating. Have you had any luck since this happened to you.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

22 Oct, 2020 04:03 PM
14 Oct, 2020 11:44 PM
15 Sep, 2020 01:03 PM
11 Sep, 2020 08:16 PM
04 Sep, 2020 07:43 PM