Plan won’t open

Tammy's Avatar


18 Feb, 2020 07:32 AM

This week was the first time I have used the app since the latest update. I was having problems from the start with a new floor plan I am working on. The app was shutting down every couple minutes. The last time it shut down, I could reopen the app but every time I try to open the plan I was working on, the app closes. Hours of work that I cannot even look at now. Is there any fix for this?

  1. 1 Posted by Karen on 22 Apr, 2020 06:41 AM

    Karen's Avatar

    I’m having the same problem now with just one of my plans. Others will open & I can work on them. My latest plan shuts the app when I try to open it. Very frustrating. Have you had any luck since this happened to you.

  2. 2 Posted by Kimberlycampbel... on 05 Oct, 2021 03:03 PM

    Kimberlycampbell 's Avatar

    Cant open saved plan☹️ I notice these discussions are never addressed by anyone?

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