Problem

Dylan's Avatar

Dylan

13 Dec, 2018 10:41 AM

Hi,

When I add new document on the app, an old saved plan randomly becomes totally empty but still exists, then I lose an existing plan everytime I create a new one.
And I tried to clear off old plans but then discovered that this had actually deleted several of my newest files.

Please help.
Thanks

  1. Support Staff 1 Posted by Max on 08 Jan, 2019 10:31 PM

    Max's Avatar

    Hi Dylan,

    I will look into this further. Thank you for submitting this ticket.

    - Max

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac