3D zoom problem and copy and paste ability problem

beryl_mc's Avatar


19 Dec, 2019 09:09 PM

I haven't been utilizing Floorplans for a few weeks but when I started today, the 3D zoom isn't working properly. Also the ability to copy and paste furniture on the floorplan isn't working. Help please.

  1. 1 Posted by Gibbo78 on 30 Dec, 2019 06:13 PM

    Gibbo78's Avatar

    Also having the same issue on the iPad.

  2. Support Staff 2 Posted by Max on 11 Jan, 2020 08:01 PM

    Max's Avatar


    Looking into this. It was reported by a few other users, but so far have not been able to reproduce it.

    - Max

  3. 3 Posted by Lee Hall on 03 Mar, 2020 07:16 PM

    Lee Hall's Avatar

    I can’t move through the 3D space!!!!!!!! Please help

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac